Refund policy

Returns & Refunds

Purchases may be returned if there are any manufacture defects or damages associated with the item(s) upon receiving. Each item must be returned in its original condition and packaging that was received.

Please contact us within 15 days of receiving the item(s) with pictures and description of the issues associated with the purchases. Each issue will be handled on a case by case basis and will be responded to as soon as possible.

Contact us at: service@pandaco.store

Please be advised that you may be responsible for any fees associated with returning and/or refunding of the purchase.

Generally, defects, damaged goods, and wrong orders will be fully reimbursed including return shipping.

We will strive to satisfy all of our customer concerns and/or issues to the best of our abilities. We thank you for your patience and understanding.