Shipping & Returns
We only ship to Canadian addresses including P.O. Boxes.
Purchases will generally be shipped via Canada Post.
All our orders are shipped from Ontario.
We DO NOT drop ship any products.
We offer free shipping for all orders without any minimum purchase amount.
The shipping fee will be automatically set to free upon checkout.
Generally orders will be processed within 1 to 2 business days.
Purchases will generally be delivered within 2 to 5 business days but may take longer depending on the shipping address.
Returns & Refunds
Purchases can be returned provided that each item is in its original condition and packaging received.
Please be advised that you may be responsible for any fees associated with returning and/or refunding of the purchase.
Generally, defects, damaged goods, and wrong orders will be fully reimbursed including return shipping.
Please contact us within 15 days of receiving the item(s) with pictures and description of the issues associated with the purchases. Each issue will be handled on a case by case basis and will be responded to as soon as possible.
Contact us at: firstname.lastname@example.org
We strive to satisfy all of our customer concerns and issues to the best of our abilities. We thank you for your patience and understanding.